Service Loaner Policy

Land Rover Solon will provide alternate transportation to service customers when requested at the time a service appointment is made.  We have a limited number of "Land Rover Service Loaners," with additional vehicles being provided by a daily rental company.  Please accept our apology if you have to wait for an appointment in order to have a Land Rover Loaner, or are offered a daily rental. In case of emergency service, we will attempt to provide alternate transportation.

We regret that we are unable to provide alternate transportation for repairs related to accidents. Please consult with your insurance company as to their obligation to provide alternate transportation.

Vehicles are provided as part of the value in purchasing and/or servicing your Land Rover at Land Rover Solon. Abuse of this privilege will result in withdrawal of Service Loaner usage.  To assist other owners, please return the Service Loaner on the day when the service work has been completed.

All Land Rover Loaner vehicles will be given to our clients with a full tank of fuel. If returned without a full tank there will be a fuel charge. Smoking is not permitted in any of our loaner vehicles. Please notify us of any accident, damage or fault in the vehicle.  All parking/traffic tickets are your responsibility.  A Land Rover Loaner is being provided for local use only, and cannot be taken out of the state of Ohio.  To obtain a loaner you must have a valid driver's license, current insurance information and a credit card for damages or fuel charges.